We hope this message finds you and your family in good health. We missed you and your family’s smiles! Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal life and routines. While many things have changed, one thing has remained the same: our commitment to your safety and health.
Strict infection control has always been a top priority for our practices, and you may have seen this during your visits to our offices. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep you, your family and our team members safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency’s recommendations.
You may see some interim changes for at least the next couple of months when it is time for your next appointment. Our goal is to ensure your ultimate safety during your visit with us. For example, you may see that our waiting room will no longer offer magazines, children’s toys and so forth since those items are difficult to clean and disinfect. Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. Brush and floss your teeth before leaving your house for an appointment. Bring your facemask with you and put it on as you enter the office. Wash your hands before being seated for treatment. We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.
Dr. Judy Hou